Q: Are there minimum quantities for stamped menu covers and for blank menu covers?
A: Yes. For menu covers that require foil stamping, blind debossing, etc., the minimum is 24 ea. of the same item & color. Otherwise, the minimum order is 12 ea.

Q: What is the normal lead time?
A: The answer varies from product line to product line but here is a quick guide:
Many of  our Café Menu Covers are in stock and ship within one business day. When not in stock,
Café Menu covers ship within 10 business days. All  other items ship in as little as one week to as many as four  weeks. Your BoxerBrand quote will state the projected lead-time.

Q: Are custom sizes available?
 A: Yes. Please ask a BoxerBrand Sales Representative to discuss your particular needs and requirements.

Q: How are your menus sized?
A: Descriptions of menu cover sizes always refer to the paper size that fits inside the cover. For a description  of the actual size of the outside cover click here.

Q: Can I pay extra to get my order here faster?
A: No. All lead times are stated at time of quote and are strictly adhered to.

Q: How long will you store my die?
A: Foil Stamp Dies: Dies that have not been used for five consecutive years will be discarded.
Burnishing Dies: Will be kept in storage permanently
Blind Deboss Dies: If made of magnesium will be discarded after five consecutive years of non use. If made of brass, will be kept permanently.
Photo Reproduction & Custom Color Dies and Film: Dies will be kept in storage permanently. Extra film not used on the job associated with it, will be kept in storage for future use, for two years.

Q: How do we clean our menu covers?
A: For proper care & maintenance of BoxerBrand menu covers please click here.

Q: Do you have anything stock?
A: Yes. Some of our Café Covers are stocked. However, available inventory changes rapidly, so please
check with a BoxerBrand Sales Representative to see which items are in stock.

Q: Where are BoxerBrand products made?
A: We are proud to say that BoxerBrand products are made in Boston, MA, USA.
We source materials from all over the world but 100% of our manufacturing is done
right here in Boston.

Q: What shipping method does BoxerBrand use?
A: BoxerBrand normally ships by UPS Ground service. However, UPS expedited services and FedEx are always available when necessary. Also, for our Canadian customers, we ship to all parts of Canada.

Q: Can I get free samples?
A: Yes. 2 free samples will be delivered to you anywhere in the U.S, once you have spoken
directly with a BoxerBrand Sales Representative. However, because the number of
possible products is so large, it is not always possible to find the exact
item in the size, color, and texture you are looking for. A BoxerBrand
Sales Representative will either try to find the samples you request, or something
very similar, to offer a good representation of what you are looking for.

Q: What is your return policy?
A: All returns require authorization. If your product is deemed
defective or you have received incorrect merchandise, BoxerBrand, at it's
discretion, will either replace the product or refund your payment in full.
In all other instances, returns, if authorized, apply to merchandise only,
and will be subject to a 20% or $25.00 restocking charge, whichever is greater.

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